ABOUT INTELASSIST

We help businesses grow with trusted outsourcing from the Philippines.

Intelassist sources, trains, and retains top-tier talent who work directly and exclusively for each of our clients. With our proven experience and local ownership, our partnerships are designed to thrive, marked by high productivity, lower staff turnover, and substantial cost savings.

Working Intelassist Team
Intelassist Team
ABOUT US

An extension of your team

Established in 2007, Intelassist is a remote staffing organization that originated from a collaboration between US-based industry professionals and an experienced operational team in Manila, Philippines.

Our US team brings over 20 years of experience in engineering, manufacturing, IT, finance, and high-level operations, while our Manila-based team offers over 15 years of experience in delivering exceptional support to global enterprises.

At the core of our business lie our people. Our ability to recruit, train, and retain exceptional team members is what enables Intelassist to attract the region’s finest talent.

Company timeline

Our story

A look at the key moments that shaped how we work today.

2006
Early Beginnings

Initially registered in Manila as Intelassist Computer Services by Lawrence Maruquez, Intelassist specialized in providing tailored back-office support services for real estate firms and escrow companies located in the San Francisco Bay Area, building an early reputation for efficient processes and quality outsourcing in a competitive market.

2007
Inception and Founders' Vision

Founded by Glenn Basina, Annabelle Maruquez, Vinna Maruquez, and Lawrence Maruquez, the company was later incorporated as Intelassist Inc. Dedicated to harnessing the world-class skills of the Filipino workforce, Intelassist envisions positioning the Philippines as the premier destination for the BPO industry, boasting a global competitive edge and a vision centered on job creation and meaningful collaborations.

2008
Expanding Global Reach

Intelassist extends its reach beyond local boundaries, establishing partnerships and collaborations with businesses in the United States, servicing architecture, takeoffs, and data mining projects.

Notably, Intelassist maintains an enduring partnership with our inaugural client, consistently adding value that directly translates into enhanced revenue generation for our client.

2014
Joining IBPAP

Collaborating closely with the government, academia, and other stakeholders, the IT and Business Process Association of the Philippines (IBPAP) is dedicated to enhancing the global competitiveness and relevance of the Philippine IT-BPM industry, while contributing to the promotion of Filipino talent and the overall branding of the country.

2018
Community Engagement Initiative

Intelassist pledges a portion of annual profits to support educational resources, scholarships, and children at Precious Heritage, embodying its commitment to community impact, highlighting education’s role as a catalyst for positive change, and establishing a cornerstone in corporate social responsibility for the academic success and future prospects of the children involved.

2023
15th Year in Business

Guided by experienced leaders, Intelassist has become globally competitive, earning trust from clients and attracting esteemed Fortune companies. Its success is rooted in a distinctive organizational culture emphasizing a profound bond between leaders and the workforce, contributing to shared success and the company’s current standing.

OUR CORE VALUES

Values that inspire from the top down

We believe in fostering a company culture that is inclusive and compassionate to empower our employees to deliver top-quality service and fulfill your every need successfully. Most importantly, we hire people who we can trust. With our open and collaborative atmosphere, we attract the best possible candidates that engages employees, promotes from within, and allows us to be selective with all new hires.

Continuous Collaboration

A variety of perspectives help us discover the best solutions, which is why acknowledging and celebrating our differences is key to maintaining a harmonious workplace.

Organizational Integrity

A culture of trust and accountability through open-communication keeps us on track to achieving our goals.

Client-Centric Mindset

Our partners’ success is at the heart of everything we do, so we focus passionately on finding, retaining, and developing talented professionals for them.

OUR MISSION

Shaping tomorrow with purpose

We aim to add value to businesses by providing employees as an extension of our clients’ teams, easing the burden of finding and keeping talented people while providing significant cost savings over traditional hiring methods.

Actively promoting a culture of collaboration, accountability, and social stewardship ensures we remain inspired to do work that matters.

Results-Oriented

Delivering measurable value and cost savings for our clients.

People-Focused

Building talented teams that become true extensions of your business.

Purpose-Driven

Committed to social stewardship and making a meaningful impact.

Innovation First

Pioneering solutions that drive business transformation and growth.

Start with a discovery call

Discover how Intelassist’s tailored remote staffing solutions can support your business by giving you access to highly trained remote professionals, optimized workflows, and cost-efficient staffing strategies. Whether you need customer service teams, back-office support, or specialized staff, Intelassist delivers flexible outsourcing solutions designed to enhance productivity and accelerate growth.

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